MANAGING RESISTANCE TO SUSTAINABLE FINANCIAL LITERACY INNOVATION: A QUALITATIVE STUDY OF TEACHERS’ RESPONSES TO INTERNET OF THINGS-BASED GAMIFICATION
Abstract
The use of technology-based innovations in interactive and sustainable learning is increasing. However, in practice, such learning is often contradicted by teachers and impacts classroom learning. This study aims to determine teacher resistance to the use of Internet of Things (IoT)-based financial literacy innovations through gamification media in early childhood education. This study uses the Innovation Resistance Theory (IRT) approach to analyze teachers' interpretations of AI-based gamification media, the obstacles that cause resistance, and their acceptance of IoT technology. This study uses a qualitative, interpretive approach by collecting data from interviews and focus group discussions with seven early childhood education teachers in Indonesia after participants were introduced to and tried AI gamification media. The data were then analyzed thematically to produce conclusions. The results of this study indicate that teacher resistance is multidimensional and influenced by five main barriers: tradition barrier, value barrier, risk barrier, usage barrier, and image barrier. Teachers still rely on conventional concrete media, carefully assess the pedagogical benefits of innovation, and face limitations in facilities, internet access, funding, and technical capabilities. However, resistance is not absolute. Resistance can shift toward acceptance when training, technical support, pedagogical fit, and benefits are readily available in learning practices. These findings underscore the importance of teacher readiness, contextual fit, and institutional support for the success of IoT-based educational innovations.
How to Cite
References
- 1. Bhargava, V., Palmer, L., Chatterjee, S., & Stebbins, R. (2018). Supportive and Mitigating Factors Associated With Financial Resiliency and Distress. Financial Planning Review, 1(3–4). https://doi.org/10.1002/cfp2.1023
- 2. Boto-García, D., Bucciol, A., & Manfrè, M. (2022). The role of financial socialization and self-control on saving habits. Journal of Behavioral and Experimental Economics, 100. https://doi.org/10.1016/j.socec.2022.101903
- 3. Burchi, A., Włodarczyk, B., Szturo, M., & Martelli, D. (2021). The Effects of Financial Literacy on Sustainable Entrepreneurship. Sustainability, 13(9), 5070. https://doi.org/10.3390/su13095070
- 4. Chan, K. C., Chang, S., & Snavely, J. C. (2021). Effects of Financial Literacy on Graduate School Attitudes Amidst COVID‐19. Managerial and Decision Economics, 43(6), 2003–2015. https://doi.org/10.1002/mde.3504
- 5. Chen, F., Lu, J., Li, J., Wang, W., & Bissielou, H. (2020). Sustainable Financial Education and Consumer Life Satisfaction. Sustainability, 12(3), 1150. https://doi.org/10.3390/su12031150
- 6. Delgado, F., Yang, S., Madaio, M., & Yang, Q. (2023). The Participatory Turn in AI Design: Theoretical Foundations and the Current State of Practice. Proceedings of the 3rd ACM Conference on Equity and Access in Algorithms, Mechanisms, and Optimization, EAAMO ’23, 1–23. https://doi.org/10.1145/3617694.3623261
- 7. Di Noia, C. (2025, March 7). Empowering young people in the digital financial age: The role of financial literacy. OECD. https://www.oecd.org/en/blogs/2025/03/the-role-of-financial-literacy.html
- 8. Endris, E. (2022). Loan Repayment Performance of Micro and Small-Scale Enterprise: Evidence From North Wollo Zone, Ethiopia. Heliyon, 8(12), e12085. https://doi.org/10.1016/j.heliyon.2022.e12085
- 9. Eriksson, N., Gökhan, A., & Stenius, M. (2021). A qualitative study of consumer resistance to mobile payments for in-store purchases. Procedia Computer Science, 181, 634–641. https://doi.org/10.1016/j.procs.2021.01.212
- 10. Fornero, E., & Prete, A. L. (2018). Voting in the Aftermath of a Pension Reform: The Role of Financial Literacy. Journal of Pension Economics and Finance, 18(1), 1–30. https://doi.org/10.1017/s1474747218000185
- 11. Gallardo-Vázquez, D., Miralles-Quirós, J. L., & Miralles-Quirós, M. M. (2024). Financial education and responsible consumption in undergraduate management students. The International Journal of Management Education, 22(3), 101071. https://doi.org/10.1016/j.ijme.2024.101071
- 12. Gini, F., Bassanelli, S., Bonetti, F., Mogavi, R. H., Bucchiarione, A., & Marconi, A. (2025). The role and scope of gamification in education: A scientometric literature review. Acta Psychologica, 259, 105418. https://doi.org/10.1016/j.actpsy.2025.105418
- 13. Hazra-Ganju, A., Dlima, S. D., Menezes, S. R., Ganju, A., & Mer, A. (2023). An Omni-Channel, Outcomes-Focused Approach to Scale Digital Health Interventions in Resource-Limited Populations: A Case Study. Frontiers in Digital Health, 5. https://doi.org/10.3389/fdgth.2023.1007687
- 14. Hughes, L. (2025, January 7). Only 1 in 4 young adults received financial education at school, study shows. Financial Times. https://www.ft.com/content/41549d70-017b-4621-a5db-6a5e4bf25931?syn-25a6b1a6=1
- 15. Isupova, E., Vart, S., & Bekareva, S. (2024). Does the Availability of Financial Services Affect the Level of Population Well-Being in the Russian Federation? St Petersburg University Journal of Economic Studies, 40(1), 102–126. https://doi.org/10.21638/spbu05.2024.105
- 16. Kirchner-Krath, J., Morschheuser, B., Sicevic, N., Xi, N., Von Korflesch, H. F. O., & Hamari, J. (2024). Challenges in the adoption of sustainability information systems: A study on green IS in organizations. International Journal of Information Management, 77, 102754. https://doi.org/10.1016/j.ijinfomgt.2024.102754
- 17. Kuzma, I., Chaikovska, H., Levchyk, I., & Yankovych, O. (2022). Formation of Financial Literacy in Primary School Students. Journal on Efficiency and Responsibility in Education and Science, 15(3), 142–155. https://doi.org/10.7160/eriesj.2022.150302
- 18. Leong, S., & Cheng, H. (2025). Empowering financially responsible students: A systematic literature review on the role of lecturers and sustainable pedagogies in financial literacy education. Cleaner and Responsible Consumption, 17, 100288. https://doi.org/10.1016/j.clrc.2025.100288
- 19. Liu, Y., Awang, H., & Mansor, N. S. (2025). Exploring the Potential Barrier Factors of AI Chatbot Usage Among Teacher Trainees: From the Perspective of Innovation Resistance Theory. Sustainability, 17(9), 4081. https://doi.org/10.3390/su17094081
- 20. Lusardi, A., & Mitchell, O. S. (2014). The Economic Importance of Financial Literacy: Theory and Evidence. Journal of Economic Literature 2014, 52(1). https://gflec.org/wp-content/uploads/2014/12/economic-importance-financial-literacy-theory-evidence.pdf
- 21. Mavļutova, I., Fomins, A., Spilbergs, A., Atstāja, D., & Brizga, J. (2021). Opportunities to Increase Financial Well-Being by Investing in Environmental, Social and Governance With Respect to Improving Financial Literacy Under COVID-19: The Case of Latvia. Sustainability, 14(1), 339. https://doi.org/10.3390/su14010339
- 22. Miles, M. B., Huberman, A. M., & Saldana, J. (2013). Qualitative Data Analysis: A Methods Sourcebook. SAGE Publications.
- 23. Muhamad, S., Kusairi, S., & Zamri, N. (2021). Savings Behaviour of Bottom Income Group: Is There Any Role for Financial Efficacy and Risk Preference? Economics & Sociology, 14(2), 56–70. https://doi.org/10.14254/2071-789x.2021/14-2/3
- 24. Musyaffi, A. M., Baxtishodovich, B. S., Johari, R. J., Wolor, C. W., Afriadi, B., & Muna, A. (2024). Can Financial Advantages and Digital Payments Adoption Provide Effective Solutions to Improve SMEs’ Performance? Montenegrin Journal of Economics, 20(2), 75–89. https://doi.org/10.14254/1800-5845/2024.20-2.7
- 25. Musyaffi, A. M., Johari, R. J., Hendrayati, H., Adha, M. A., Sobirov, B., & Afriadi, B. (2026). Resistance to innovation in cloud accounting adoption: Functional and psychological barriers among SMEs in Indonesia. Management & Sustainability: An Arab Review, 1–21. https://doi.org/10.1108/MSAR-04-2025-0140
- 26. Musyaffi, A. M., Oli, M. C., & Afriadi, B. (2023). Drivers of Student Technology Readiness in Using Cloud Accounting to Improve Student Performance. International Journal of Information and Education Technology, 13(8), 1169–1176. https://doi.org/10.18178/ijiet.2023.13.8.1918
- 27. Musyaffi, A. M., Rosnidah, I., & Muna, A. (2021). Cloud-based learning management: An effective learning during social distancing. Journal of Educational and Social Research, 11(5), 173–181. https://doi.org/10.36941/JESR-2021-0115
- 28. Musyaffi, A. M., Santika, A. Z., Zairin, G. M., Johari, R. J., Rosnidah, I., & Mentari, M. (2023). Overcoming Barriers to Green Banking Adoption: Insights from Innovation Resistance Theory. International Journal of Sustainable Development and Planning, 18(11), 3539–3548. Scopus. https://doi.org/10.18280/ijsdp.181118
- 29. Musyaffi, A. M., Sulistyowati, W. A., Wolor, C. W., & Sasmi, A. A. (2022). Game-based learning sustainability during social distance: The role of gamification quality. European Journal of Educational Research, 11(3), 1289–1302. Scopus. https://doi.org/10.12973/eu-jer.11.3.1289
- 30. Nandru, P., Madhavaiah, C., & Arulmurugan, V. (2023). Socioeconomic Determinants of Ownership of Payment Cards, Mobile Money Account, and Government Remittances of Digital Financial Services: Evidence From India. Journal of Financial Economic Policy, 16(2), 247–271. https://doi.org/10.1108/jfep-07-2023-0176
- 31. Nandru, P., Senthilkumar, S., & Madhavaiah, C. (2023). Adoption Intention of Mobile QR Code Payment System Among Marginalized Street Vendors: An Empirical Investigation From an Emerging Economy. Journal of Science and Technology Policy Management, 15(6), 1709–1733. https://doi.org/10.1108/jstpm-03-2023-0035
- 32. Ose, S. O. (2016). Using Excel and Word to Structure Qualitative Data. Journal of Applied Social Science, 10(2), 147–162. https://doi.org/10.1177/1936724416664948
- 33. Panait, M., Apostu, S. A., Gigauri, I., Confetto, M. G., & Palazzo, M. (2024). Defeating the Dark Sides of FinTech: A Regression-Based Analysis of Digitalization’s Role in Fostering Consumers’ Financial Inclusion in Central and Eastern Europe. Risks, 12(11), 178. https://doi.org/10.3390/risks12110178
- 34. Raharja, B. S., Bachtiar, N. K., & Ab Aziz, M. R. (2022). The behavioural dimension of SME’s owner on affecting the financial decisions. Business: Theory and Practice, 23(1), 60–69. https://doi.org/10.3846/btp.2022.13513
- 35. Ram, S., & Sheth, J. N. (1989). Consumer Resistance to Innovations: The Marketing Problem and its solutions. Journal of Consumer Marketing, 6(2), 5–14. https://doi.org/10.1108/EUM0000000002542
- 36. Respati, D. K., Widyastuti, U., Nuryati, T., Musyaffi, A. M., Handayani, B. D., & Ali, N. R. (2023). How do students’ digital financial literacy and financial confidence influence their financial behavior and financial well-being? Nurture, 17(2), 40–50. https://doi.org/10.55951/nurture.v17i2.154
- 37. Siri, M., & Zhu, S. (2019). Will the EU Commission Successfully Integrate Sustainability Risks and Factors in the Investor Protection Regime? A Research Agenda. Sustainability, 11(22), 6292. https://doi.org/10.3390/su11226292
- 38. Tam, S., Kumar, R., Lopez, P., Mattsson, J., Alibhai, S., Atenafu, E. G., Bernstein, L. J., Chang, E., Clarke, S., Langelier, D., Lipton, J., Mayo, S., Papadakos, T., & Jones, J. M. (2023). A longitudinal multidimensional rehabilitation program for patients undergoing allogeneic blood and marrow transplantation (CaRE-4-alloBMT): Protocol for a phase II feasibility pilot randomized controlled trial. PLOS ONE, 18(5), e0285420. https://doi.org/10.1371/journal.pone.0285420
- 39. Tokas, Ms. N., & Gupta, D. (2025). Financial Inclusion and Urban Marginality: A Review of Barriers Faced by Those Below the Poverty Line Households in Delhi’s Slums. International Journal of Accounting and Economics Studies, 12(6), 785–790. https://doi.org/10.14419/fjdyv389
- 40. Wirajing, M. A. K., Haruna, A., & Nchofoung, T. N. (2023). Financial Inclusion and Healthcare in Africa: Examining the Moderating Role of Education. Review of Development Economics, 28(1), 97–127. https://doi.org/10.1111/rode.13043
- 41. Yücel, Ö., Çelik, G., & Yılmaz, Z. (2023). Sustainable Investment Attitudes Based on Sustainable Finance Literacy and Perceived Environmental Impact. Sustainability, 15(22), 16026. https://doi.org/10.3390/su152216026
- 42. Zaimović, A., Torlaković, A., Arnaut-Berilo, A., Zaimović, T., Dedović, L., & Mešković, M. N. (2023). Mapping Financial Literacy: A Systematic Literature Review of Determinants and Recent Trends. Sustainability, 15(12), 9358. https://doi.org/10.3390/su15129358